Frequently asked questions
The questions we
hear most often.
Below are the questions customers ask us most, each with a link to the answer on the page where the subject is covered. If yours is not here, just call.
Frequently asked questions
Service and collaboration.
How a project runs with us, and who does what.
- Will you simply take over an existing environment?Managed Services
- What happens to our own administrators?Managed Services
- Do you also run a 24/7 SOC?Managed Services
- Can we move up to a higher layer later?Managed Services
- Can you also second people for longer periods?Professional Services
- Do you work within our change process?Professional Services
- What if we want to outsource later after all?Professional Services
- Do you hold Splunk certifications?Professional Services
Frequently asked questions
Technology and platform.
What changes technically when we take over operations.
Frequently asked questions
Security and compliance.
SIEM, audit trail, and what the cybersecurity act asks of you.
- Do you run a 24/7 SOC?Security Intelligence
- We already have a SIEM. Do we start over?Security Intelligence
- How does this relate to audit trail?Security Intelligence
- Can you help during an incident?Security Intelligence
- We already have a SIEM, is this not duplication?Audit, Compliance & Governance
- Does our data stay in our own environment?Audit, Compliance & Governance
- We do not think we fall under it.NIS2
- We already have ISO 27001.NIS2
- Our OT environment must not be touched.NIS2
Frequently asked questions
Contract, cost and lead time.
Prices are not published on this site. What can be said about them is here.
Question not answered here?.
Just call. You will speak to someone who does the work, not a switchboard.